This privacy notice tells you about the information we collect from you when you use our website. In collecting this information, we are acting as a data controller and, by law, we are required to provide you with information about us, about why and how we use your data, and about the rights you have over your data.
Who are we?
We are CargoGulf Inc. Our address is c/o GAC Corporate Headquarters, P.O Box 18006, Jebel Ali Free Zone, Dubai, United Arab Emirates.
You can contact us by post at the above address or by email at email@example.com
We are not required to have a Data Protection Officer therefore any enquiries about our use of your personal data should be addressed to the contact details above.
How we use your information
- When you use our website
- How we store your data
- How long do we keep your data
- When you submit an enquiry via our website
- When you download a sample document
- When you take part in our feedback survey
- Your rights as a data subject
- Your right to complain
When you use our website
How we store your data
Your personal details, including enquiries, are stored and processed on a cloud server based in Mumbai & North Virginia.
How long do we keep your data?
We keep your information for no longer than is necessary for the purposes it was collected. The length of time we retain your personal information is determined by operational and legal considerations. We review our retention periods on a regular basis.
When you submit an enquiry via our website
When you submit an enquiry via our website, we ask you for your name, company name, country of residence, email address and contact number. We also ask which service you like to enquire about.
We use this information to respond to your query, including providing you with any requested information about our services. We may also email you several times after your enquiry in order to follow up on your interest and ensure that we have answered it to your satisfaction. We will do this based on our legitimate interest in providing accurate information prior to a sale.
When you download a sample document
When you request to download a sample document, such as sailing schedules, we ask for your name, company name (which is optional) and email address.
We use this information to email you a link to download the requested document. We may also email you after your download in order to follow up on your interest in our products and services. We will do this based on our legitimate interest in marketing prospects for our products and services.
Your name and email address are shared with a third party mailing system that is based in Mumbai & North Virginia. This company has contractually committed to providing appropriate safeguards for your personal data which means it will be protected in line with the legal requirements of Mumbai & North Virginia.
When you take part in our feedback survey
When you take part in our feedback survey, we record your name, your email address, your organisation name, your job role and your phone number along with your answers to questions regarding your opinion of and use of our services.
We use this information to develop and improve our services together with our customer relationships. Your job role, organisation and some or all of your comments may be publicly displayed on our website as a testimonial but only if we have your consent to do so.
Your rights as a data subject
By law, you can ask us what information we hold about you, and you can ask us to correct this information if it is inaccurate. If we have asked for your consent to process your personal data, you may withdraw that consent at any time.
If we are processing your personal data for reasons of consent or to fulfil a contract, you can ask us to give you a copy of the information in a machine-readable format so that you can transfer it to another provider.
You can request that your data be erased in certain circumstances, for example, if we are processing your personal data for reasons of consent, or if we are processing on the grounds of legitimate interest and we do not have an overriding interest to continue our processing.
You have the right to ask us to stop using your information for a period of time if you believe we are not doing so lawfully.
Finally, in some circumstances, you can ask us not to reach decisions affecting you using automated processing or profiling.
Your right to complain
If you have a complaint about our use of your information, we would prefer you to contact us directly in the first instance. You can contact our GDPR Coordinator at firstname.lastname@example.org
This policy was last updated in March 2021.